Thanks for all this information, I sent those article to my supervisor and he also enjoyed them.
One thing that I love about Foucault is that his analysis of power relations are not paranoid fear about power, they are analyses directly relevant to all of our lives. I've been in various management, supervisor or quality positions for the past few years. Reading Foucault has helped me understand how elements of my identity have been constituted through those relations.
Thanks for the link! I hope to hear more about your work and ideas.
From: "Lionel Boxer" <lboxer@xxxxxxxxxxx>
Date: Wed, 10 Aug 2005 16:33:25 +1000
Subject: Re: [Foucault-L] Introduction to the listserve
I have thought the same about call centres when I started reading Foucault
Sam. The panopticon came to mind, but I recall someone explaining on this
list that Foucault mentioned later in interviews that resistance was the
issue he overlooked in his earlier work about panopticon.
I have been working with Quality Management since 1981 (listed in the
International Who's Who of Quality in 1993 - see amazon.com). A few years
ago one of my clients was a call centre operation in Australia. Regarding
quality management, you might find my industry articles interesting:
- Leading to Quality and Success
- Leadership from the Centre
- Leadership or Thuggery
- Using TQM to Reduce Environmental Pullution
(somewhere I have a lot of other articles - mostly on apple mac format if my
mac still fires up I will find time to translate them into MSword)
Speaking of surveillance, I was sent images of ATM scanning scam technology.
If interested see the link at my website: http://intergon.net/
Lionel Boxer CD PhD MBA - 0411267256 - lboxer@xxxxxxxxxxx
Sustainability and leadership - see http://intergon.net
Read The Sustainable Way: http://intergon.net.tsw
>From: "SAM G TAYLOR" <taylorsam35@xxxxxxxxxxxx>
>Reply-To: Mailing-list <foucault-l@xxxxxxxxxxxxx>
>Subject: Re: [Foucault-L] Introduction to the listserve
>Date: Tue, 09 Aug 2005 11:58:52 -0600
>I work in the quality department at a call center. We recently purchased a
>program that records all the calls, records screenshots and otherwise
>watching our phone agents very carefully.
>The role of surveillance within companies is a compelling realm of study.
>With government surveillance, there seems to be much more resistance. It
>seems to me that privacy is not a concern in the workplace. I've joked with
>friends about how panoptic my work is and I've seen its effects. You should
>see the strange and daring ways the phone agents try to avoid the panoptic
>eye of our quality department.
>As far as management and Foucault, I've felt there is a creepy prescriptive
>element to Foucault's description of Dispciplinary power, especially when
>I'm at work meetings. What kind of organizational theories are you studying
>in regards to Foucault's work?
>From: "lyn williams" <lyn.williams@xxxxxxxxxxxxxxxx>
>Date: Mon, 8 Aug 2005 22:54:28 +0100
>Subject: [Foucault-L] Introduction to the listserve
> My name is Lyn and I am currently studying for a Doctorate in Business
> Administration in Birmingham UK. I am currently beginning to read
> Foucault and the application of his writing to Management and
> theory. I am looking forward to participating in the
>Foucault-L mailing list
>Foucault-L mailing list
Foucault-L mailing list